The Braai District - TERMS & CONDITIONS
Owned and operated by PYRO BARN (Pty) Ltd
Website: www.thebraaidistrict.co.za
Email: thebraaidistrict@gmail.com
Last Updated: September 2026
1. Introduction
Welcome to The Braai District. These Terms and Conditions govern your use of our website and the purchase of products from our online store.
By accessing our website or placing an order, you agree to these Terms and Conditions.
Our business operates in accordance with applicable South African laws, including the Consumer Protection Act 68 of 2008 (CPA) and the Electronic Communications and Transactions Act 25 of 2002 (ECTA).
Nothing in these Terms and Conditions is intended to limit or exclude any consumer rights that cannot lawfully be limited or excluded.
2. Business Information
Business name: PYRO BARN (Pty) Ltd
Trading name: The Braai District
Physical address: 160 Standard Drive, Blairgowrie, Randburg, Johannesburg, 2194
Email: thebraaidistrict@gmail.com
Website: www.thebraaidistrict.co.za
3. Products and Descriptions
We aim to ensure that all product descriptions, specifications, photographs and prices displayed on our website are accurate and up to date.
Our products may include handmade knives, leather goods, braai equipment and related accessories.
As some products are handmade, natural variations in materials, colour, grain, texture and finish may occur. These variations are part of the nature of handmade and natural products.
Such variations will not affect your statutory consumer rights.
Product photographs are provided for illustrative purposes. We make reasonable efforts to represent products accurately.
4. Pricing and Availability
All prices are displayed in South African Rand (ZAR), unless otherwise stated.
Prices include applicable taxes where required and exclude delivery charges unless expressly stated otherwise.
Delivery charges and any additional applicable fees will be displayed before you complete your purchase.
We reserve the right to update product prices and descriptions. Changes will not affect orders already accepted, except where permitted by law.
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we will contact you and arrange an appropriate resolution, including a refund where required by law.
5. Orders and Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
You will receive an order confirmation acknowledging receipt of your order.
An order confirmation does not necessarily mean that the order has been accepted or dispatched.
We reserve the right to contact you if clarification is required regarding your order.
If we are unable to fulfil an order, we will notify you and refund any payment received in accordance with applicable law.
You are responsible for ensuring that your order details, delivery address and contact information are correct.
6. Payment
Payment must be completed using the payment methods made available at checkout.
Orders may only be processed once payment has been successfully received or authorised, as applicable.
We do not knowingly accept fraudulent payments. Where a transaction is suspected to be fraudulent, we may take reasonable steps to verify the transaction or refer the matter to the relevant payment provider.
Payment information is handled in accordance with our Privacy Policy and the applicable security procedures of our payment providers.
7. Delivery and Shipping
We arrange delivery using the shipping and logistics services available through our store.
Delivery charges, estimated delivery times and applicable shipping information will be displayed during checkout or in our Shipping Policy.
Delivery times are estimates and may be affected by circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
For full information regarding shipping, delivery, failed deliveries and related procedures, please refer to our Shipping Policy.
8. Returns, Refunds and Cancellations
We want our customers to be satisfied with their purchases.
Returns, refunds, exchanges and cancellations are handled in accordance with applicable South African consumer protection laws and our Returns & Refunds Policy.
Nothing in these Terms and Conditions removes or restricts any statutory cancellation, return, refund or other consumer right that applies to your purchase.
Certain products or circumstances may be subject to specific legal conditions.
Please consult our Returns & Refunds Policy for the applicable procedures and contact us if you require assistance.
9. Product Warranty
Certain products are covered by our 6-Month Warranty Policy, subject to the terms and conditions set out in that policy.
The warranty applies in addition to any rights you may have under applicable consumer protection laws.
Please refer to our 6-Month Warranty Policy for information regarding warranty coverage, exclusions, claims and procedures.
Nothing in this policy excludes or limits any statutory rights that cannot lawfully be excluded.
10. Handmade Products and Product Care
Some of our products are handmade using natural materials and metals.
Natural materials may display variations in colour, grain, texture and appearance.
Products must be used and maintained in accordance with their intended purpose and any care instructions provided.
Customers are responsible for using products safely and appropriately.
Knives and other sharp products must be handled, stored and maintained with appropriate care and kept out of the reach of children.
11. Website Use
You agree to use our website lawfully and responsibly.
You must not:
Use our website for fraudulent or unlawful purposes.
Attempt to interfere with the security or operation of our website.
Submit false or misleading order information.
Attempt to gain unauthorised access to our systems.
Copy or misuse website content in a manner that infringes applicable rights.
We may take reasonable steps to protect the security and proper operation of our website.
12. Intellectual Property
Unless otherwise stated, the content on this website, including text, photographs, logos, product descriptions, graphics and designs, belongs to or is used with permission by PYRO BARN (Pty) Ltd.
You may not reproduce, distribute, modify or commercially use our content without prior written permission, except where permitted by law.
All trademarks and brand names remain the property of their respective owners.
13. Third-Party Services and Links
Our website may use or link to third-party services, including payment providers, courier companies and other external websites.
These services may operate under their own terms, conditions and privacy policies.
We are not responsible for the independent content or policies of third-party websites, except to the extent required by applicable law.
14. Limitation of Liability
We take reasonable steps to ensure that our website and products are presented accurately and that orders are processed appropriately.
To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
15. Privacy and Personal Information
We collect and process personal information in accordance with our Privacy & Cookie Policy and applicable South African data protection laws, including POPIA.
Please refer to that policy for details about the information we collect, how it is used, and your rights.
16. Changes to These Terms
We may update these Terms and Conditions from time to time.
The latest version will be published on our website with the updated date.
Changes will not retrospectively alter an existing order where doing so would be contrary to applicable law.
17. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes will be dealt with in accordance with applicable South African law.
Nothing in these Terms and Conditions limits any rights you may have to refer a dispute to a competent consumer protection body or court.
18. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
PYRO BARN (Pty) Ltd Trading as The Braai District
160 Standard Drive, Blairgowrie, Randburg, Johannesburg, 2194
Email: thebraaidistrict@gmail.com
Website: www.thebraaidistrict.co.za